Cancellation and refund
Our Cancellation Policy allows you to cancel your account after a minimum subscription period of 3 months. Upon cancellation, we will initiate a refund of 70% of the remaining subscription amount within one month. Additionally, please be aware that all your data stored with Pepao will be permanently deleted as part of this process.
Kindly note that this policy is subject to our terms and conditions. If you encounter any issues or have questions regarding your cancellation, please don't hesitate to reach out to our customer support team for prompt assistance. This revised policy provides clarity regarding the refund timeline and reinforces the importance of referring to your terms and conditions for further details.